Panda Mystery Box

Mystery box Q&A

How are the mystery boxes sent?

We use either Royal Mail or a recognised major courier, such as UPS.

Do you have a shop we can visit?

Yes. We have a shop/office you can visit. The shop/offfice was feature on the BBC Breakfast and BBC News. Outbound link Watch here>>

We are located at 64 Orchard Place, Docklands, London, E140JW. It is our design studio, however most of our products can be seen there.

During your visit, you can learn how to engrave on bamboo free of charge. 

How are the gifts wrapped?

The gifts are hand-wrapped in sustainable origami packaging.

How many gifts are included?

A minimum of two items will be in the mystery box.

Who is a Mystery Gift Box suitable for?

Whether it's an adult, child, woman or man, we offer boxes for everyone. Depending on your selection while ordering, we will post the relevant products.   

What kind of products will I receive?

Only products from My Little Pandas' online shop are included in the mystery box.

I want to ship directly to the recipient, is this possible?

Certainly! If you do not live with whomever you are gifting to, we can ship directly to the recipient! At the checkout, there is an option to enter an alternative shipping address if this differs to the billing address.

For more informatiojn, please read the Letterbox gifts direct delivery section below.

Origami package. It's already a gift.

We cut down on standard packaging (box) and plastic wrap by 80%, and we believe we still have something sustainable and beautiful to present our products.

The packaging acts as a wrapping, offering a double-sided label space for a message, which removes the need for gift wrap.

When you purchase a product to keep, there is 80% less waste.

My Little Panda

Is My Little Panda a UK Trademark?

My little Panda is a UK company and a register trademark UK00003339467>

UK Customer Service: My Little Panda 64 Orchard Place Docklands London E14 0JW

Delivery and Returns

We dispatch the same day. All orders are placed before 2:30 pm. Once your order is dispatched, you will receive an email with the tracking number. Monday to Friday, we offer 1–3 days delivery.

"Due to drivers shortage, delays may occur that are beyond our control (local post office delays)."

You can return any item (as it was packaged originally) within 15 days of ordering.If goods are damaged during transit, please provide a photo via email to hello@mylittlepanda.co.uk, and we will send a free replacement.

Who designed the My Little Panda products?

My Little Panda Products are designed by British Students. Design the next product, take part. contact us

What is your quality control?

The products are assembled in the UK to adhere to British manufacturing standards. We offer employment opportunities to stay-at-home parents, OAPs, and those who are less mobile. Work with us. contact us

"Due to its pest status in the Western world, our bamboo products is imported via sea freight from Vietnam, which produces 80% less CO2 than flying. The hemp pouches, bags, engraving, are made in the UK.".

Does My Little Panda sell in any marketplaces?

We promote our products through the My Little Panda website only.Our focus is on quality rather than quantity.

If your question is not listed here, don't hesitate to get in touch with us using our online contact form or via email at hello@mylittlepanda.co.uk